> For the complete documentation index, see [llms.txt](https://webvista-studio.gitbook.io/krank/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://webvista-studio.gitbook.io/krank/faqs.md).

# FAQs

### General

<details>

<summary>How to disable the mosaic animation effect when loading images</summary>

To disable the lazy-loading effect for images, simply turn off **Enable Image Lazy Loading** in the **Animations** section of **Theme settings**.

[Animations](/krank/global-settings/animations.md)

</details>

<details>

<summary>Does the Krank theme support custom badges?</summary>

In the badge settings of the theme settings, you can enable custom badges. By adding a custom tag in the proper format to a product, you can assign a custom badge to it — for example, \_New Arrivals.

[Badges](/krank/global-settings/badges.md)

</details>

<details>

<summary>How to Add Custom Payment Icons</summary>

If you are using a third-party payment service (e.g., Airwallex), Shopify will not automatically display the payment method icons. You need to manually add these icons by modifying the code. Detailed steps can be found [Custom Payment Icons](/krank/footer/custom-payment-icons.md)

</details>

<details>

<summary>Why the filter on the collection page is not working?</summary>

Shopify limits filtering when a collection contains more than **5,000 products**. We recommend splitting the large collection into smaller collections and distributing the products across them.

</details>

### Header

<details>

<summary>How to use the sidebar category menu</summary>

In the Header, select a well-structured category menu that has been created. You can enable category icons and create category image links for it. [Category Menu](/krank/category-menu.md)

</details>

<details>

<summary>How to prevent dropdown menu links from redirecting to a new page</summary>

To disable link redirection for dropdown or Mega menus, you can set the link to "/" or select the homepage as the link.

</details>

### Footer

<details>

<summary>How to remove the "Powered by Shopify" text in the footer</summary>

* **Log in to your Shopify Admin:** Use your admin account to log in to your Shopify Admin.
* **Go to Theme Settings:** In the sidebar menu, navigate to **Online Store > Themes**.
* **Access Theme Editor:** Under the **Current Theme** section, click **Actions > Edit default theme content**.<br>

  <figure><img src="https://3867724846-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F5cjsG9gBFSIZ5CisPtcx%2Fuploads%2FrHV3iWtMW8PasZLeseQS%2Fimage.png?alt=media&amp;token=dd7996c2-4140-476c-b121-4662561d4780" alt=""><figcaption></figcaption></figure>
* **Search for "Powered by Shopify":** Use the search bar at the top to type **"Powered by Shopify"**, and locate the corresponding text field.
* **Delete the Text:** Clear the text field or replace it with a space to remove the "Powered by Shopify" label.
* **Save Changes:** Click the **Save** button in the upper-right corner to apply the changes.

</details>

### Product

<details>

<summary>How to use the anchor navigation bar</summary>

In the product page’s anchor navigation bar, add anchor items. Each anchor item supports an icon, image, and title.\
The anchor becomes active by adding an **anchor ID**. For instructions on how to obtain the anchor ID, please refer to the guide. [Others](/krank/global-settings/others.md)

</details>

<details>

<summary></summary>

</details>